Shipping policy
Shipping Policy
Last updated: 02/19/2025
Order Processing & Fulfillment
- All products are made-to-order using our Printful fulfillment partner.
- It takes 2-7 business days to print and prepare orders for shipping.
- Orders are shipped as soon as they are ready, and multiple items may arrive separately if they are fulfilled in different locations.
Estimated Shipping Times
Shipping times depend on destination and Printful’s fulfillment centers. Below are estimated delivery times:
| Region | Standard Shipping Time |
|---|---|
| USA | 3-6 business days |
| Canada | 6-10 business days |
| Europe | 5-10 business days |
| Australia/NZ | 6-12 business days |
| Rest of World | 10-20 business days |
- Shipping costs are calculated at checkout based on location and order size.
- Tracking information will be emailed once your order has shipped.
International Shipping & Customs
- We ship worldwide! However, some countries may have shipping restrictions.
- International orders may be subject to customs fees, duties, and taxes, which are the customer’s responsibility.
Lost, Stolen, or Delayed Shipments
- We are not responsible for lost or stolen packages.
- If your order is delayed beyond the estimated timeframe, please check the tracking details or contact us at [your email].
Returns & Exchanges
- Since all items are custom printed, we do not accept returns or exchanges unless there is an issue with the product.
- If you receive a damaged, defective, or incorrect item, contact us at [your email] within 7 days of delivery with photos of the issue, and we will arrange a replacement.
Need Help?
For any shipping-related questions, email us at doorproinsider@gmail.com